Reporting Bugs

One of the most important ways in which you can contribute to the Qubes OS Project is by reporting any bugs you have found. Please note that there is a separate process for reporting security issues.

Before you submit a report

Before you submit a bug report, please take a moment to:

  • Check whether your issue has already been reported.

  • Determine which venue is most appropriate for it.

  • Read the documentation to see whether what you’ve found is really a bug.

  • Search through the existing Qubes issues by typing your key words in the Filters box. Make sure to check both currently open issues, as well as issues that are already closed. If you find an issue that seems to be similar to yours, read through it. If this issue is the same as yours, you can comment with additional information to help the maintainer debug it. Adding a comment will subscribe you to email notifications, which can be helpful in getting important updates regarding the issue. If you don’t have anything to add but still want to receive email updates, you can click the “watch” button at the bottom of the comments.

  • Search through our mailing list archives by visiting the Google Groups web interfaces for both qubes-users and qubes-devel.

Where to submit your report

Our GitHub issues tracker is not intended for personal, localized troubleshooting questions, such as problems that affect only a specific laptop model. Those questions are more likely to be answered in qubes-users, which receives much more traffic. Instead, GitHub issues are meant to track more general bugs and enhancements that affect a broad range of Qubes users.

How to copy information out of Dom0

See Copying from (and to) dom0.

How to submit a report on the mailing lists

Please see the mailing list guidelines.

How to submit a report on GitHub

We track all bugs in the qubes-issues tracker on GitHub.

When you file a new issue, you should be sure to include the version of Qubes your’e using, as well as versions of related software packages. If your issue is related to hardware, provide as many details as possible about the hardware, which could include using command-line tools such as lspci. If you’re reporting a bug in a package that is in a testing repository, please reference the appropriate issue in the updates-status repository.

Project maintainers really appreciate thorough explanations. It usually helps them address the problem more quickly, so everyone wins!

Testing new releases and updates

Please see Testing New Releases and Updates.

Improving the code

Please see our guidelines on how to contribute code.